From Seth
The things that break all at once aren’t really a problem. You note that they’ve broken, and then you fix them.
The challenge is corrosion. Things that slowly fade, that eventually become a hassle--it takes effort and judgment to decide when it’s time to refurbish them.
And yes, the same thing is true for relationships, customer service and all the 'soft' stuff that matters so much.
So true and so difficult to identify. To relate to your post on honest communication, especially when that doesn't happen.
ReplyDeleteYep, that's where clarity helps I guess...and the serenity prayer fits... 'god grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference'
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